---
title: "Updating the firmware"
slug: "updating-the-firmware"
updated: 2023-12-21T06:49:53Z
published: 2023-12-21T06:49:53Z
canonical: "docs-linescan.alliedvision.com/updating-the-firmware"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs-linescan.alliedvision.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Update the firmware

| ![notice](https://cdn.document360.io/eca58697-9c2f-461e-9f0a-e6205b74b693/Images/Documentation/notice.png) | **NOTICE** |
| --- | --- |
| **Irreparable damage to the camera** |
| If the camera ist powered down during firmware update it may get into a non-functional state. Recovery may not be possible. |

Update your firmware only to change camera functions or fix known bugs.

Any firmware update may not only add new features to a camera or fix known issues. It may also replace previous features or change camera characteristics. See firmware release notes for details.

| 1. Download firmware from the Chromasens website or use the firmware file provided by Chromasens. |  |
| --- | --- |
| 1. Note the **Device Package Version** of the currently installed firmware displayed in the *Device Control feature* group. | ![updating-the-firmware-image-paoxc6yx](https://cdn.document360.io/eca58697-9c2f-461e-9f0a-e6205b74b693/Images/Documentation/updating-the-firmware-image-paoxc6yx.png) |
| 1. In the *menu bar* navigate to *Tools*. 2. Click **Up-/Download**or use the hotkey **Ctrl+Shift+D**. | ![Up_Download_1](https://cdn.document360.io/eca58697-9c2f-461e-9f0a-e6205b74b693/Images/Documentation/Up_Download_1.PNG) |
| The *Update/Download* wizard opens. 1. Click **Select Update File** and select the *Firmware Package file* to upload and click **Open.** NOTE: Firmware Package file For allPIXA evo select the allPIXAevo_listfile_......ini file. For allPIXA neo select the allPIXAneo_listfile_.....ini file. GCT shows a warning message. 1. Check if the *Update* field shows the *Firmware Package file* type. 2. Click **Start Update**. GCT shows a warning message. 1. Click **Yes** to start the Upload. NOTE: Time for UpdateDepending on the file size, firmware upload may take up to several minutes. 1. Check the text in the Info Box: If the update was successful, it contains a green confirmation message “Update is successfully completed”. NOTE: Update Status If the update was unsuccessful, do not switch off the camera, try to restore the previous state by uploading the correct file for the previously selected file type. | ![](https://cdn.document360.io/eca58697-9c2f-461e-9f0a-e6205b74b693/Images/Documentation/image-1693402452658.png) ![Up_Download_3](https://cdn.document360.io/eca58697-9c2f-461e-9f0a-e6205b74b693/Images/Documentation/Up_Download_3.PNG) ![Up_Download_7](https://cdn.document360.io/eca58697-9c2f-461e-9f0a-e6205b74b693/Images/Documentation/Up_Download_7.PNG) ![Up_Download_5](https://cdn.document360.io/eca58697-9c2f-461e-9f0a-e6205b74b693/Images/Documentation/Up_Download_5.PNG) |
| 1. Power Cycle and Reconnect the camera NOTE: Power Cycle It is recommended to disconnect the power supply for 30 seconds. |  |
| 1. Check the **Device Package Version** in the *Device Control feature* group to make sure that the camera successfully booted with the new firmware. |  |

[Video](https://cdn.document360.io/eca58697-9c2f-461e-9f0a-e6205b74b693/Images/Documentation/Firmware%20Update.mp4)